Details of 27,000 people who consulted bank’s advisers were allegedly copied from database to be sold on to rogue traders
Investigations have been launched after a report that
thousands of confidential files with Barclays Bank customers details had been
stolen and sold.
The Mail on Sunday said an anonymous whistleblower had
handed it a memory stick with the personal data of 2,000 Barclays customers,
saying information on a further 25,000 was also available.
The files are said to hold passport and national
insurance numbers, as well as money and health information.
Barclays said it was investigating.
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"This appears to be criminal action and we will co-operate with the authorities on pursuing the perpetrator” Barclays spokesman
The report said the data, which also contained the
individuals' attitude to risk, had been sold to "rogue City traders"
and was "worth millions on the black market because it allowed
unsuspecting individuals to be targeted in investment scams".
Bank 'grateful'
The files date from 2008. The customers in question had
originally contacted the bank seeking financial advice from Barclays Financial
Planning.
That division was shut down in 2011.
The Information Commissioner's Office said it would be
working with the newspaper and police who were seeking more details.
The maximum fine for losing personal data is £500,000.
Financial commentator, David Buick, said the report was
alarming: "It's the breach of trust... you as an individual actually
knowing that your personal details about your life has been passed on to
potentially an unscrupulous individual who will try and behave like a maverick
and capitalise on your life.
"If this is proven it is absolutely
disgraceful."
Barclays said it had contacted regulators as soon as it
had been made aware, adding that it was grateful to the Mail on Sunday for
bringing this to its attention.
''We will take all necessary steps to contact and advise
those customers as soon as possible so that they can also ensure the safety of
their personal data," a Barclays spokesman said.
He said protecting customers' data was a "top
priority", adding: "This appears to be criminal action and we will
co-operate with the authorities on pursuing the perpetrator."
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